2013 Award Winners

The Awards Ceremony

Best User Experience Winner

This is the award to win. The Best User Experience Award will be presented to the very best of the best – the most inspiring, user-focused site, app or service.

Transport for London

Website (Beta)


Best Entertainment Winner

This award will be presented to the best, user-centric media or entertainment.

Bloom.fm

Mobile App

Best Entertainment Finalists

Arsenal FC

Website

Cineworld

Website

YPlan

Mobile App


Best Information Winner

This category will recognise an app or website which presents information clearly in an easy to access way.

Transport for London

Website (Beta)

Best Information Finalists

British Gas

Mobile App

easyJet

Website

Manchester City Council

Website


Best Not-for-profit/Public Sector Winner

Not all efforts in user experience are undertaken to raise the bottom line. This category will recognise a not-for-profit/ public sector website, app or service that has been designed with its audience in mind.

Best Not-for-profit/Public Sector Finalists

Change4Life

Resolution Booster Website

Lambeth Library Challenge

Website

Open Data Institute

Website

Oxfam

Website


Best Transactional Winner

This category rewards the most user-focused experience when purchasing goods or services online.

Natwest/RBS

“Get Cash” Mobile App

Best Transactional Finalists

Oxfam

Website

YPlan

Mobile App


Best Effect on Business/Organisational Goals Winner

Great customer experience often results in great return on investment. The winner of this award will be able to show the most successful example of effect over cost and organisational goals.

Oxfam

Website

Best Effect on Business/Organisational Goals Finalists

British Gas

Mobile App

CiTB

Website

Natwest/RBS

Get Cash Mobile App


Best Innovation Winner

This category shines the spotlight on the most intelligent, ground-breaking innovation in building a service that is focused around customer/audience needs.

Barclays

Initiative – Improving UX for Blind and Partially Sighted People

Best Innovation Finalists

Bloom.fm

Mobile App

Natwest/RBS

Get Cash Mobile App


Best Touch Winner

This category recognises excellence in user-focused tablet/touch-screen optimised applications.

Bloom.fm

Mobile App

Best Touch Finalists

British Gas

Mobile App

Natwest/RBS

Get Cash Mobile App

YPlan

Mobile App

The 2013 Judging Panel

Image of Jarnail Chudge

Jarnail Chudge

Solution Architect: User Experience at Microsoft

Image of Jon Dodd

Jon Dodd

CEO & Co-Founder of Bunnyfoot

Image of Steve Evans

Steve Evans

UX focused web consultant / entrepreneur

Image of Morag Reavley

Morag Reavley

Senior Manager at American Express

Image of Gareth Sully

Gareth Sully

Head of Design and User Experience at the UK Parliament

Image of John Woods

John Woods

Founder of iJento

Has your digital service put the customer at the heart of the design process? Has it been thoroughly user-tested by the right people? Are you breaking new ground that others will be following?

Nominate your site for a User Experience UK Award and show the world just how dedicated you are to your customer or audience.