2015 Award winners

The Awards Ceremony

The UXUK Awards were founded in 2013 to recognise the most innovative and exceptional cases of user experience and user centred design in the UK. Now in its second year, the UXUK Awards ceremony welcomed high profile industry support and involvement once again.


Best User Experience Winner

This is the award to win. The Best User Experience Award will be presented to the very best of the best – the most inspiring, user-focused site, app or service.

Future Learn

This is pure education. Scalable and easy to add more content. A lot of Lean UX. They gave a strong and succinct case study and with some great results. Over 200 courses have been run, 440,000 learners on one of the single runs. 90% positive post-course feedback. Pleasure to use and elegant. Atomic design decision and a great job of understanding the audience. Interesting start up model with a lot of guerrilla research.

This was born digital and includes social from the outset and have built a community around the course.

Best User Experience Finalists

Amnesty International

HSBC Expat Explorer


Best Not for Profit Winner

Not all efforts in user experience are undertaken to raise the bottom line. This category will recognise a not for profit website, app or service that has been designed with its audience in mind.

Amnesty International

Stunning design & imagery sourced from all over the world. The visual design is exceptionally good, beautiful space and typography. Leads with stories and gives the message through peoples lives. Easy to access and follow. Fantastic feature, great iconography. Very modern and current. The results are outstanding. Their engagements and session duration has gone up. A/B testing was mentioned as being important. For being international they have great translation and language support. Importantly very accessible, high contrast elements.

Best Not for Profit Finalists

English Heritage

South Yorkshire Fire and Rescue


Best Public Sector Winner

This category will recognise an app, website or service which presents information clearly, in an easy to access way and functions with good user experience within the public/government sector.

Nottinghamshire County Council

This team made it their aim to ‘create a digital service so good that those who can will choose to use the website’ following five work streams which included engagement of users throughout the research and development process; usability testing on initially a prototype and then a beta site; gained a “Double A” standard from the World Wide Web Consortium for their accessibility; delivered £77 million in savings through efficiencies achieved through online systems and transactions.

Best Transactional Experience Winner

This category rewards the most user-focused experience when purchasing goods or services online.

Natwest

A UX research process was carried out, persona development, stakeholder interviews, instore user research and more. Has created a good looking brand.

Best Transactional Experience Finalists

Brompton Bicycle

Laura Ashley


Best Effect on Business Goals Winner

Great customer experience often results in great return on investment. The winner of this award will be able to show the most successful example of effect over cost and organisational goals.

HSBC Expat Explorer

They have done what banks are not often known for doing..engaging customers and providing an informative service. 34 fully responsive country guides which function across platforms. Has been used by over 750,000 people in 214 countries, increased social engagement fivefold, ongoing incremental value increased by £7,850 per week. What is most notable about this entry, is that they entered in our first UXUK Awards and the improvement to their UX research and end redesigned website is huge.

Best Effect on Business Goals Finalists

Talk Talk

V and A museum


Best Entertainment & Leisure Experience Winner

This award will be presented to the best, user-centric leisure or entertainment experience.

English Heritage

Very attractive site, great content, geo-locator and shows you the places around you that you can visit. Lots of information about each place, cost, great commerce and social integration.

Best Entertainment & Leisure Experience Finalists

BT Sport


Best Innovation Winner

This category shines the spotlight on the most intelligent, ground-breaking innovation in building a service, app or website that is focused around customer/audience needs.

'hub' by Premier inn

Boutique hotel experience – created “Hotel Operating System” which they have used as a common design language across the design of the room itself. They’re using a lot of control features for their room – it’s very innovative. You can literally turn the hotel light off with the app.

Best Innovation Finalists

Babylon Health

Royal Mail


Best Information Winner

This category will recognise an app, website or service in any industry which presents information clearly, in an easy to access way and functions with good user experience.

easyJet

Really helps with the airport experience, navigates pain points, pushes gate numbers, informs you of any delays very intuitive, customer centric, it’s there as added value. This is a budget brand who don’t have to provide this, they’re working towards helping their users.

Best Information Finalists

Talk Talk

Warmapp


Best Student Project Winner

This category recognises excellence in a user-focused app, website or service created by a student. This can be as a wire frame or as a live example.

London Bus Stop Flag & Post Redesign

James Whittaker, Bhavna Godhwani and Roey Izhaki

Best Student Project Finalists

Leaf – encouraging energy saving behaviour

Matthew Standee

5 A Day Mobile App

Kenny Mathew


Best Learning or Education Experience Winner

This award will be presented to the best, user-centric educational or learning experience. This shines the spotlight on a beneficial learning and educational experience that has users at its heart, via a website or app.

Future Learn

Future Learn: This is pure education. Scalable and easy to add more content. A lot of Lean UX. They gave a strong and succinct case study and with some great results. Over 200 courses have been run, 440,000 learners on one of the single runs. 90% positive post-course feedback. Pleasure to use and elegant. Atomic design decision and a great job of understanding the audience. Interesting start up model with a lot of guerrilla research.

This was born digital and includes social from the outset and have built a community around the course.

Best Learning or Education Experience Finalists

Ambitious about Autism

BBC Cbeebies


The 2015 Judging Panel

Aline Baeck

Head of Design for the Global Product Experience Group at EBay

Chris Roe

Vice President Sales, Distribution and Loyalty at Accor

Daniel Harvey

Head of Digital Capability at SapientNitro

Gail Parker

Creative Director at Sky

Jack Holmes

Digital UX Lead at Nationwide Building Society

Jane Austin

Head of UX at The Telegraph

Jane Cook

Head of UX at Visa Europe

John Goodall

UX Consultant at Bunnyfoot

Jon Dodd

CEO & Co-Founder of Bunnyfoot

Stephen Hardingham

Head of Design at All 4