The UXUK Awards 2019
Winner of Best User Experience: No ticket? No problem. Designing the best ever live experience in iPlayer
With an increase of 47% on webcast consumption from the previous year’s Glastonbury and for Wimbledon, 93% of content viewed live, the most for any Wimbledon event, the team’s research and design work really paid off in developing a truly user centred service which had a remarkable impact. Congratulations to the team.
The UXUK Awards 2018
Winner of Best User Experience: Calm Harm
93% of Calm Harm users reported a reduction in their urge to self-harm.
In their submission, they told us that the user experience is being continually reviewed and updated based on feedback from app store reviews, direct contact and ongoing user groups, so we can only expect that number to rise.
The team behind Calm Harm have just received funding to deliver a sister app, and here at the UXUK Awards, we can’t wait to see the results.
The UXUK Awards 2017
Winner of Best User Experience: Beano
The Best User Experience Award is the one to win. Presented to the very best of the best, this award honours the most inspiring and user-focused site, app or service.
We’re proud to announce that the 2017 winner is The Beano. It’s a very difficult task to move from an archaic (yet established) medium such as print to the digital space and provide a truly new experience for users. The judges also applauded their emphasis on content; they didn’t just reskin the existing, they reimagined and created. They also managed to successfully test the app with children – no easy feat in itself!
The UXUK Awards 2016
Winner of Best User Experience: SH:24
SH:24, an online sexual health service, has brought STI testing into the 21st century. It is providing a vital and innovative service for south Londoners. People can use their mobile phone to order a free self testing kit to use at home, post it off and get results by text message. Self service is vastly more convenient and efficient: people no longer have to take time off work and queue up at a clinic – and clinicians are freed up to spend time on complex cases. SH:24 produced a minimum viable product to get early feedback from the public and clinicians. The service has now had tens of thousands of satisfied users.
SH:24 has received an array of positive feedback:
- “You cannot improve this service – you’ve done everything right to make it as easy as possible.”
- “Life is really busy in London, and it’s difficult to find the time for a checkup every now and then. The kit was so easy to use…”
The UXUK Awards 2015
Winner of Best User Experience: Future Learn
This is pure education. Scalable and easy to add more content. A lot of Lean UX. They gave a strong and succinct case study and with some great results. Over 200 courses have been run, 440,000 learners on one of the single runs. 90% positive post-course feedback. Pleasure to use and elegant. Atomic design decision and a great job of understanding the audience. Interesting start up model with a lot of guerrilla research.
This was born digital and includes social from the outset and have built a community around the course.