Judge’s Q&A: Anna Burrell

Judge’s Q&A: Anna Burrell

Judge: Anna Burrell
Role: UX & UI Design and Development at John Lewis

  1. Do you have a favourite app & website in terms of the design and user experience?

    BBC News app – I never read a newspaper, and I want quick snippets of up to date news at my fingertips.
    The BBC News app allows some personalisation, which suits my needs. It also provides me with an “at a glance” view of what’s happening now.
    It’s simple to navigate and not overly designed, and remains true to brand.

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19 days until entries close!

We have been overwhelmed with entries so far this year! Thank you for your great submissions and keep them coming! The Awards continue to grow exponentially each year showing just how important it is to put the user at the centre of your design.

With just 19 days remaining before last entries, now is the time to get your site/app/service in.

It takes minutes to enter. Everyone’s doing it! You could be invited to the ceremony in central London, meeting all of the biggest global brands. Probably even sitting next to them.

Previous winners and finalists include FutureLearn, Amnesty International, HSBC, NatWest, Talk Talk, The V&A Museum, Premier Inn, Royal Mail, easyJet, The BBC, iTV, Facebook, Barclaycard, Tesco, TFL, Oxfam and many more. See all the past winners and ceremonies here.

Judge’s Q&A: Roberto Hortal

judge_robertohortal

Judge: Roberto Hortal
Role: Head of Digital at EDF Energy

  1. Do you have a favourite app & website in terms of the design and user experience?

    I have recently discovered Lark. It is deceptively simple in design but the conversational interface at its core creates a surprisingly engaging experience.

    On the web, I am a big fan of the Gov.uk service design manual and the impact it’s having across the entire range of highly transactional government websites.

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Judge’s Q&A: Matt Lindop


Judge: Matt Lindop
Role: Head of Experience Design at Whitbread Hotels

  1. Do you have a favourite app & website in terms of the design and user experience?

    CityMapper is hard to beat: powerful functionality combined with a delightful experience. There’s hardly a week that goes by when I don’t rely on it, and no other service comes close to it as utility – but it’s also fun.

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Judge’s Q&A: Matt Zarandi


Judge: Matt Zarandi
Role: Head of Design & UX at AOL

  1. Do you have a favourite app & website in terms of the design and user experience?

    Love Spotify. It has great consistency across devices/platforms and seamless integration with a lot of other products through some great partnerships.

    It’s incredibly easy to use and 99% of the time it has what I’m after or can recommend something that fits the bill. The fact my mum can use it also speaks volumes!

    I also love Norwegian Air. Great site and app and I’ve yet to have a bad experience when booking with them.

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First ever official VR category at the national User Experience awards

Monday 4th of July, 2016

The national awards recognising excellence in customer centred design, the UXUK Awards, has officially introduced VR as an award category. Reflecting Gartner’s forecast that head-mounted displays will grow by a factor of 10 in 2016.1 Forrester, another leading research firm, made a modest estimate of 52 million units sold over the next 4 years. The technology is continuing to expand mainstream following mass market investments by Google, Microsoft, Samsung, Sony, Oculus Rift, HTC and more. Last week, Sony, Nintendo and Google made further announcements on new research into products for VR, adding to the notion that competition will be fierce in the rapidly growing space.

FutureLearn Wins Best User Experience 2015
FutureLearn Wins Best User Experience 2015

According to Gartner Research director, Brian Blau “Film producers and sports leagues will augment their traditional content through HMDs (Head Mounted Displays) to enhance their customer experiences by creating interactive attractions, movies, and sporting events that make the content more personal and meaningful”2

“Effective UX design directly correlates to the success of VR technology. Thus it is important to highlight and recognise user-centred design within this area!” UXUK Judge, Jon Dodd (CEO, Bunnyfoot).

The awards officially opened today for submissions. It attracts organisations from all sectors and includes categories:

  • Best User Experience
  • Best Entertainment and Leisure
  • Best Not-For-Profit
  • Best Public Sector
  • Best Transactional Experience
  • Best Effect on Business Ggoals
  • Best Innovation
  • Best Student Project
  • Best Information Experience
  • Best Education or Learning Experience
  • Best Virtual Reality / Augmented Reality / Internet of Things

 

The UXUK Awards has recognised top talent from students to big brands including The BBC, easyJet and NatWest. User Experience, or UX, has become a mainstream remit for all organisations as it consistently and directly converts customer satisfaction and bottom line results at a significant level.

The awards are now running into it’s 4th year. The winners will be announced at the ceremony in central London on the 10th of November. Spaces for the UXUK Awards event are limited and therefore primacy is given to entrants, with those shortlisted being priority attendees. However, non-entrants are welcome to apply for the free tickets to attend.

 

1, 2 Gartner Press Release, Gartner Says Worldwide Wearable Devices Sales to Grow 18.4 Percent in 2016, http://www.gartner.com/newsroom/id/3198018

 

FutureLearn Crowned Best User Experience of 2015 at UXUK Awards

FutureLearn Wins Best User Experience 2015 FutureLearn Wins Best User Experience 2015

Honoured for delivering the best user experience overall, FutureLearn joined a host of winners revealed last night at the third User Experience UK Awards during a prestigious event held at SapientNitro’s spectacular Spital Square venue in London.

Founded to recognise the most innovative and exceptional cases of user experience and user centred design, the UXUK Awards ceremony combined to celebrate with World Usability Day 2015.

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UXUK Awards 2015 Shortlist released!

We are pleased to announce the UXUK Awards 2015 Shortlist. With over 130 entries this year, it was a tough competition and this shortlist is the best of some very strong contenders.

Now in their third year, The User Experience UK Awards recognise excellence in user-focused digital or service design. Past winners include the likes of TFL, NatWest, Royal Navy, BBC, Great Rail Journeys, Oxfam and more.

Taking place at Sapient Nitro in London, all of this years winners will be announced at the UXUK Awards ceremony held on Thursday 12th November (World Usability Day). Follow our twitter feed for live updates or apply for tickets to attend.

Judge’s Q&A: Jack Holmes


Judge: Jack Holmes
Role: Digital UX Lead at Nationwide Building Society

  1. Do you have a favourite app & website in terms of the design and user experience?

    Gourmet Burger Kitchen app. It’s one of those apps that has a bit of personality. You know someone has taken the time not just to create a usable app, but achieved what so many of us aim for: delight.

    The first time I ordered a take away, I won a reward, free bacon sauce with my next order. Who doesn’t love free bacon sauce? That’s what I call a delightful experience. It remembers my favorite orders automatically, reminds me that I usually order the honey comb shake when I order the taxi driver burger. (If you’ve tried one of their honey comb shakes you’ll know why this feature is so important). They’re rolling out the ‘order from your table’ feature so you don’t have to get up to order, of course it remembers your payment details and most importantly I’m only 1 order away from a free burger.

    It’s the integration with the whole customer experience that makes this app so great.

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UXUK Awards 2015 Deadline Extended

We’ve received your emails and your calls, have spoken to the judges and shortlisting committee and all agreed we can extend the deadline slightly.

Therefore UXUK Awards 2015 entries need to be submitted with all entry materials by Wednesday 23rd September 16:00.

UXUK student entries are still due Thursday 8th October 16:00.

If you have any questions please contact helen@uxukawards.com.

All the best,

UXUK Awards Team

Judge’s Q&A: John Goodall


Judge: John Goodall
Role: UX Consultant at Bunnyfoot

  1. Do you have a favourite app & website in terms of the design and user experience?
    I love Spotify. It’s easy to find music I know and to discover new artists. I especially like being able to move from one device to another and continue listening where I left off. It’s the sole reason I got a mobile contract with unlimited data.

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Judge’s Q&A: Jane Austin


Judge: Jane Austin
Role: Head of UX at The Telegraph

  1. Do you have a favourite app & website in terms of the design and user experience?

    Interestingly, I’ve just realised loads of my favorite apps are to do with travelling and getting from A toB.

    I love Uber. I love how it knows exactly what problem it is solving and focuses relentlessly on that. Everything is centered around convenience, and getting that exactly right means that people will pay those surge prices to get a cab when they want, no waiting. It has come into a crowded marketplace and because of their focus and amazing execution and design they are getting increasingly more customers.

    I’m a huge fan of AirBnB too, both beautifully designed and a pleasure to use. It’s a fantastic example of design, technology and product coming together to make something excellent that solves a problem in a novel and useful way.

    Citymapper is fantastic so well designed with little touches of humour, and I love the new Trainline app redesign – you can just tell it’s had the hard edges sanded off by regular, good user research until its just a simple pleasure to use.

    Despite my comments in a moment about Easyjet, I do like their app and how easy it is to check in with it – and I also don’t need to print out loads of paper, just scan my phone. That’s fantastic.

    I also love Soundcloud’s new app, its something I use almost daily and its great.

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Judges’ Q&A: Chris Roe


Judge: Chris Roe
Role:
Vice President Sales, Distribution and Loyalty at Accor

  1. Do you have a favourite app & website in terms of the design and user experience?
    Skyscanner – Simple, easy to use and does what it needs to do very quickly.

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Judges’ Q&A: Aline Baeck


Judge: Aline Baeck
Role: Head of Design for the Global Product Experience Group at EBay

  1. Do you have a favourite app & website in terms of the design and user experience?
    I love Citymapper – from the beginning it’s been a great blend of functionality that solves a real user need (Londoners who need to navigate their way through the city using uncoordinated modes of public transportation) and a deceptively simple design. Even in the first version, it had a “delighter” in the form of a teleporter transport mode, a fun little animation that instantly beamed you to your destination. Their clean visual design and focus on the core user task make the interface effective even when users are stressed due to unexpected transport issues.

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Judges’ Q&A: Daniel Harvey

Judge: Daniel Harvey
Role: Head of Digital Capability at SapientNitro

  1. Do you have a favourite app & website in terms of the design and user experience?
    I dig SoundCloud. The way they’ve made the song’s waveform central to the experience is memorable. If Spotify or Apple Music tried to lift and shift it to their services it’d fail. Creating something unique and ownable is what we should all strive for. That’s good branding. That’s good design. Add to that they’ve made it social by atomizing songs to beats and riffs. it’s pretty amazing.

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Judges’ Q&A: Joel Gill


Judge: Joel Gill
Role: Head of User Experience & Visual Design at HSBC

  1. Do you have a favourite app & website in terms of the design and user experience?
    I really like the new Expedia APP. Irrespective of where or on what you have made a booking, everything hooks up and arrives on your APP. Great experience, and adds a huge volume of confidence to users. Very cool.

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Judges’ Q&A: Stephen Hardingham


Judge: Stephen Hardingham
Role: Head of Design at All 4

  1. Do you have a favourite app & website in terms of the design and user experience?
    Monument Valley is a tour de force from ustwo. It’s conceptually simple and visually stunning. It’s Immersive to play (and replay) and it reveals a delightful narrative which gently leads the player through its levels. It’s timeless and shouts of a clear vision and commitment to quality.

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BBC SPORT Crowned Best User Experience of 2014 at UXUK Awards

Honoured for delivering the Best User Experience overall, BBC Sport joined a host of winners revealed last night at the second User Experience UK Awards during a prestigious event held at Microsoft’s Cardinal Place Auditorium in London.

Founded to recognise the most innovative and exceptional cases of user experience and user centred design, the UXUK Awards ceremony welcomed Richard Banks – Principal Design Manager at Microsoft – to deliver a fascinating talk entitled, ‘Digital possession in a mobile and cloud first world’. Read More “BBC SPORT Crowned Best User Experience of 2014 at UXUK Awards”

Judges’ Q&A: Stavros Garzonis


Judge: Stavros Garzonis
Role: President of UXPA UK

  1. Do you have a favourite app & website in terms of the design and user experience?
    The Citymapper app is everything I ever wanted in a commuting app. From favourite bus stops to maps and interactive directions, the app is packed with useful information without feeling overburdened or crammed. What’s more, it’s packaged in a stylish design and sprinkled with a touch of wit.

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Judges’ Q&A: Cath Baillie

Judge: Cath Baillie
Role: Senior Customer Experience Delivery Manager at EE

  1. Do you have a favourite app & website in terms of the design and user experience?
    Pinterest – in my pinterest life I have beautiful clothes, an original well designed interior and do fun and educational craft activities with my kids. My real life is slightly less well ordered

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